Frequently Asked Questions

 



 

  • How do I get to the venues?

    To view our course locations – click here

  • What do I need to bring?

    Please remember to bring the following:

    • your music stand clearly labelled with your name
    • a pencil and eraser
    • a packed lunch and drink
    • small change for the tuck shop
    • cellists and bass players are reminded to bring a spike support or mat to prevent slipping
    (or damage to wooden floors)
    • reed players please bring spare reeds even if you are using one of the specialist county instruments
    • brass players bring valve oil and mutes
    • for bass players it is useful to have a stool

    If you are a woodwind or brass player and have an additional instrument (saxophone, clarinets in different keys, piccolo, brass instruments in different keys etc) please bring these with you also.

    Please note that all instruments and personal belongings are the responsibility of the owner and left on the site at their own risk.

  • I can’t get my son/daughter to the venue

    If you are having difficulty with transport and would like help in making private lift-sharing arrangements please contact us at least two weeks before the course. We will then send you contact details of parents in your area who have indicated they are happy to help with car sharing. If you are bringing students by car but do not wish to have your details shared please indicate on the booking form.

  • I’m not sure which course to apply for

    Take a look at the exam grade guidelines on the Courses page and discuss it with your teacher. If you are still unsure please contact us and we will help you decide.

  • What do I do if I want to change groups?

    Please let us know if you are unhappy in your current group and would like to change. We will do everything we can to help. However, please note that our conductors have the final say on who they can accept into the groups. Also, for some of our advanced groups you will be asked to audition. On occasions you may be invited to play in an advanced group to temporarily fill a place. In such cases your place will not be confirmed until you have formally auditioned, or until approved by the conductor.

  • How do I pay for the courses?

    Payment for the courses can be made via the PayPal payment service using your debit card, credit card or your PayPal account. For FBYM funded students please ask the Course Administrator how they would like any payment due to be paid. Please note we cannot confirm your place until full payment has been received.

  • What happens if I have to cancel a course after booking?

    If you cancel before two weeks of the start date our your course we will refund the full course fee. Unfortunately if you cancel within two weeks of the start date, or during the course, for whatever reason, we are unable to reimburse you.

  • What happens if BMT cancels a course?

    If BMT is unable to put on a course, for example if there are insufficient numbers to make a group viable, then we will endeavour to provide a place for your student in an equivalent group. If this is not possible, or not acceptable to the student, then we will reimburse the full course fee. Please note there may be exceptional circumstances (e.g. extreme weather conditions) where are unable to run the courses and are not able to make a full reimbursement. As a charity we have limited resources.

  • How will I know if a course has been cancelled?

    If we need to cancel a course at short notice, for example in severe weather conditions, we will post a news update on the BMT website by 7am on the day of the course. We will also put a message on the Trust office and mobile phones (see Contact page). If in doubt please check before bringing a student to the course.

  • I’m finding it difficult to afford all the courses

    In cases of financial difficulty, the “Friends of Bedfordshire Youth Music” organisation may be able to support your application. The Friends are keen to help all those who might be eligible for financial support to attend the Youth Music courses (for full details, including new grants criteria and submission information, please visit www.fbym.org.uk/grants).  If you are still having difficulty after approaching the Friends then contact us directly and we will see what we can do to help.

  • The deadline for a course has passed. Can I still apply?

    We can often accept applications up to the start date of the course. Please book online as soon as possible, or email us – we will let you know if there is a problem.



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