Frequently Asked Questions
Please remember to bring the following:
- A pencil, rubber and notebook;
- Your food supply for EACH day – there is no food or drink provision at the school;
- Bring a refillable water bottle (we will have jugs of water available to keep everyone well hydrated);
- If you want to have a hot drink, please bring a mug with you.
If you are having difficulty with transport and would like help in making private lift-sharing arrangements please contact us at least two weeks before the course. We will then send you contact details of parents in your area who have indicated they are happy to help with car sharing. If you are bringing students by car but do not wish to have your details shared please indicate on the booking form.
Take a look at the exam grade guidelines on the Courses page and discuss it with your teacher. If you are still unsure please contact us and we will help you decide.
Please let us know if you are unhappy in your current group and would like to change. We will do everything we can to help. However, please note that our conductors have the final say on who they can accept into the groups. Also, for some of our advanced groups you will be asked to audition. On occasions you may be invited to play in an advanced group to temporarily fill a place. In such cases your place will not be confirmed until you have formally auditioned, or until approved by the conductor.
Payment for the courses can be made via the PayPal payment service using your debit card, credit card or your PayPal account. For FBYM funded students please ask the Course Administrator how they would like any payment due to be paid. Please note we cannot confirm your place until full payment has been received.
If you cancel before two weeks of the start date our your course we will refund the full course fee. Unfortunately if you cancel within two weeks of the start date, or during the course, for whatever reason, we are unable to reimburse you.
If BMT is unable to put on a course, for example if there are insufficient numbers to make a group viable, then we will endeavour to provide a place for your student in an equivalent group. If this is not possible, or not acceptable to the student, then we will reimburse the full course fee. Please note there may be exceptional circumstances (e.g. extreme weather conditions) where are unable to run the courses and are not able to make a full reimbursement. As a charity we have limited resources.
If we need to cancel a music course at short notice, for example in severe weather conditions, we will post a news update on the BMT website by 7am on the day of the course. We will also put a message on the mobile phone on the Contact page. If in doubt please check before bringing a student to the course.
If we need to cancel an opera course, we will telephone you as soon as we know and will also put out posts via our social media platforms.
In cases of financial difficulty, the “Friends of Bedfordshire Youth Music” organisation may be able to support your application. The Friends are keen to help all those who might be eligible for financial support to attend our courses (for full details, including new grants criteria and submission information, please visit www.fbym.org.uk/grants). If you are still having difficulty after approaching the Friends then contact us directly and we will see what we can do to help.
We can often accept applications up to the start date of the course. Please book online as soon as possible, or email us – we will let you know if there is a problem.
